EBS Item-Vendor Sync Resolution

This case study highlights the efforts to address critical data inconsistencies between Oracle E-Business Suite (EBS) and a legacy system, specifically related to vendor and item records. These discrepancies hinder purchase order (PO) processing and disrupt daily operations. The initiative focuses on identifying, resolving and minimizing Out-of-Sync (OOS) issues through continuous monitoring and remediation efforts.

Problem

Statement

The client faced ongoing challenges due to mismatches between EBS and the legacy system, particularly for item and vendor data. These Out-of-Sync (OOS) situations caused significant disruptions in business workflows, especially in creating and managing purchase orders. The absence of data alignment led to operational inefficiencies and impacted supply chain functions. A dedicated team was assigned to monitor and resolve OOS issues based on daily reports.

Solution

Proposed

  • Identified root causes of vendor and item-related OOS issues.
  • Resolved two major OOS issues, which were successfully deployed to production.
  • Ongoing process of daily monitoring and resolution to progressively reduce OOS occurrences.
  • Focus on stabilizing data synchronization across systems.

Business

Values

01

Enabled smoother and more reliable Purchase Order creation and processing.

02

Reduced operational disruptions and improved process efficiency.

03

Enhanced data integrity between EBS and the legacy system.

04

Supported more accurate procurement and inventory operations, benefiting overall supply chain performance.

Application delivers a secure and transparent environment for the food supply chain, reinforcing product integrity from source to shelf.